PRIVACY POLICY

Last updated: March 1, 2026

BP Northstar Dining Group LLC ("Company", "we", "us", or "our"), located at 4721 Westheimer Rd, Suite 240, Houston, TX 77027, operates this website. This Privacy Policy describes how we collect, use, and share information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you voluntarily provide them through forms on our website.
• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data collected automatically.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our website and services
• To process orders, reservations, and customer inquiries
• To send promotional communications (with your consent)
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues or fraud

3. Sharing of Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at [email protected].

6. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

BP Northstar Dining Group LLC
4721 Westheimer Rd, Suite 240
Houston, TX 77027
Phone: +1 (832) 539-4178
Email: [email protected]

TERMS OF SERVICE

Last updated: March 1, 2026

These Terms of Service ("Terms") govern your access to and use of the website operated by BP Northstar Dining Group LLC ("Company", "we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years of age and agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not access the website.

2. Use of the Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable federal, state, local, or international law
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Attempt to gain unauthorized access to any portion of the website or any systems connected to it
• Use any automated system or software to extract data from the website

3. Intellectual Property

The website and its content, features, and functionality are owned by BP Northstar Dining Group LLC and are protected by copyright, trademark, and other intellectual property laws.

4. User Content

Any content you submit through our contact forms or other interactive features becomes the property of the Company. You represent that you have the right to submit such content and that it does not violate any third-party rights.

5. Disclaimer of Warranties

The website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, secure, or error-free.

6. Limitation of Liability

To the fullest extent permitted by law, BP Northstar Dining Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website.

7. Indemnification

You agree to indemnify and hold harmless BP Northstar Dining Group LLC, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

10. Contact Information

BP Northstar Dining Group LLC
4721 Westheimer Rd, Suite 240
Houston, TX 77027
Phone: +1 (832) 539-4178
Email: [email protected]

REFUND POLICY

Last updated: March 1, 2026

At BP Northstar Dining Group LLC, customer satisfaction is our top priority. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our website or at our restaurant locations.

1. Online Orders

If you placed an order through our website and the order has not yet been prepared, you may cancel the order for a full refund. Once preparation has begun, cancellations are handled on a case-by-case basis.

2. Quality Issues

If your order arrives damaged, incorrect, or does not meet our quality standards, please contact us within 24 hours of delivery. We will offer a replacement, store credit, or full refund at our discretion.

3. Gift Cards

Gift card purchases are non-refundable. Lost or stolen gift cards cannot be replaced unless proof of purchase is provided. Gift cards do not expire and carry no service fees.

4. Dine-In Experience

If you are unsatisfied with your dine-in experience, please speak with a manager on-site. We will do our best to resolve the issue, which may include complimentary items, discounts, or refunds.

5. Promotional Offers

Orders placed using promotional pricing or discount codes may be subject to adjusted refund amounts reflecting the actual price paid.

6. Processing Time

Approved refunds are processed within 5–10 business days. The refund will be issued to the original payment method. Please allow additional time for your bank or credit card company to post the refund.

7. How to Request a Refund

To request a refund, please contact our support team:

Phone: +1 (832) 539-4178
Email: [email protected]
Address: 4721 Westheimer Rd, Suite 240, Houston, TX 77027

Please include your order number, date of purchase, and a brief description of the issue.

ABOUT US

BP Northstar Dining Group LLC

Who We Are

BP Northstar Dining Group LLC is the authorized promotional partner for Boston Pizza, Canada's #1 casual dining brand. Based in Houston, Texas, our team works to connect food lovers with the Boston Pizza experience through digital marketing, promotions, and customer engagement.

Our Mission

We believe dining out should be more than just a meal — it should be a memory. Our mission is to bring the warmth, energy, and flavour of Boston Pizza to communities across North America, making every visit a celebration of great food and good times.

About Boston Pizza

Boston Pizza was founded in Edmonton, Alberta, in 1964. What started as a single restaurant has grown into a network of over 370 locations across Canada, making it the country's most popular casual dining brand. The menu features an extensive selection of gourmet pizzas, pastas, burgers, wings, and more — served in a welcoming atmosphere that's perfect for families, friends, and sports fans alike.

What Makes Boston Pizza Special

• 60+ years of tradition: A proven track record of delicious food and friendly service since 1964.
• 370+ locations: From coast to coast across Canada, there's always a Boston Pizza nearby.
• Community focused: Boston Pizza is deeply committed to giving back through the BP Foundation, supporting families and communities in need.
• Innovation: Constantly evolving the menu with seasonal features, limited-time offers, and the MyBP rewards program.

Contact Our Team

BP Northstar Dining Group LLC
4721 Westheimer Rd, Suite 240
Houston, TX 77027
Phone: +1 (832) 539-4178
Email: [email protected]

CONTACT US

Have a question, feedback, or need help? We'd love to hear from you.